Returns

What is the return policy? 
 If you receive an incorrect or damaged item, please contact us via the contact link below and be sure to include your order number.

Can I exchange my purchase? 
We are not able to honor exchanges at this time, though you may return unopened items in their original condition and order a different item at a subsequent time. 

How long will my refund/exchange take? 
Please allow 2-3 weeks for your refund to appear on your bank or credit card statement. For any questions, please contact customer service at magickandmediums@gmail.com

How do I cancel my order completely? 
Please send an email to magickandmediums@gmail.com and we will try our best to cancel before it ships. If the order has already been processed and shipped, then we cannot cancel it. The sooner you contact us the better.